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I Know How to Open a Restaurant. So Why Haven't I?

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  I've opened restaurants before. I know how to negotiate a lease. I know how to design a kitchen that actually works. I know how to build a menu, manage food cost, hire a team, and keep a service running when everything is falling apart at once. I've done it. Just not for myself. That's the part nobody in hospitality talks about. The experienced ones — the chefs, the operators, the people who've spent decades inside someone else's business — are often the most hesitant to make the leap. Not because they don't know how. Because they know exactly how hard it is. And in New Zealand right now, the news doesn't help. Restaurants closing. Cafés shutting their doors. Pubs that survived Covid folding anyway. You read the headlines and think — why would I put my own money into this? But here's what I've learned from watching businesses succeed and fail from the inside. The ones that close usually made the same mistakes. They opened too big. They undere...

What a Good Crewmember Actually Looks Like

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I've worked with hundreds of people in professional kitchens over the past two decades. Some of them were talented. Some were fast. Some could break down a whole fish in under three minutes or turn out perfect brunoise without thinking. But the ones I actually wanted to keep? They weren't always the most skilled. They were the ones who made the kitchen work. There's a version of this job that people imagine before they start. You show up, you cook, you learn some knife skills, maybe you get yelled at a bit, and eventually you become a chef. That's not how it works. The kitchen runs on people who do the things nobody asked them to do. Who see the low mise en place and fill it before service without being told. Who clean as they go not because the head chef is watching but because they understand why it matters. Who show up on time — actually on time, not walking-through-the-door-at-start-time — ready to work. That's it. That's most of it. Skills can be taught. I...

What's Happening to the Next Generation of Chefs — And It's Not Just About Age

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  Let me be clear from the start. This isn't about young people. I've worked with twenty-year-olds who were sharp, resilient, and hungry to learn. I've also worked with people in their thirties and forties who fell apart the moment someone questioned their work. Age isn't the issue. How you were raised is. The kitchen exposes everything. There is nowhere to hide in a professional kitchen. The pressure is real. The criticism is constant. The mistakes are visible. And how someone responds tells you everything about who they are — not as a cook, but as a person. What I keep seeing is the same pattern regardless of age. Can't take feedback. Can't handle pressure. Nothing is ever their fault. There is always an excuse, always someone else to blame. The salt container was faulty. The ticket was wrong. Nobody told them. Two very different backgrounds. Same result. The first is the over-protected. Small family, only child, parents who solved every problem and never...

Why NZ Hospitality Runs on Migrants — And Nobody Wants to Admit It

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  Walk into almost any professional kitchen in Auckland. Look around. Count the faces. Then ask yourself — how many of these people were born here? In my kitchen, out of 20 staff, only 3 are NZ citizens — and of those 3, only 2 were actually born here. Two more hold Permanent Residency. The rest are migrants navigating visas, paperwork, and uncertainty just to show up and do the work. Without them, we don't open. It's that simple. Kiwis aren't applying. This isn't an opinion. It's what happens every single time we post a job. The applications from locals are thin. The interest is low. The follow-through is even lower. New Zealanders, for whatever reason, are not choosing kitchen work. Not in the numbers the industry needs. So we turn to migrants. We always have. And for a long time it worked. But here's the truth nobody wants to say out loud. Migrants are keeping this industry alive — but they're not always keeping it at the standard it needs to be. T...

Good People Are Leaving New Zealand — And I Don't Blame Them

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  I've watched good people leave. Colleagues. Friends. People who were genuinely talented, genuinely committed, genuinely trying to build something here. One by one, they packed up and moved to Australia. And every single time, I understood why. This isn't just a hospitality story. Every industry in this country is feeling it. Chefs, nurses, tradespeople, engineers — the pattern is the same. Work hard. Earn less than you should. Pay more than you can afford. Repeat until you break or you leave. The money doesn't add up. Australia pays more. Not a little more — significantly more. For the same skill, the same hours, the same grind. A cook who crosses the Tasman doesn't suddenly become a better cook. They just get paid like one. And when you're working 50 to 60 hour weeks in a hot kitchen and still can't save anything at the end of the month, that flight to Sydney starts looking less like giving up and more like common sense. Everyone shops at the same places....

You Don't Become a Chef by Cooking for Friends — or other myths that will slow you down

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  Everyone who's ever gotten a compliment on their roast has thought about it. Maybe I could do this professionally. And look, I get it. Cooking a beautiful meal for people you love is satisfying. It should be. But let me be straight with you — that has almost nothing to do with being a chef. Here's the reality. In a professional kitchen, you're not cooking for five people who love you. You're cooking for a hundred people who don't know you, don't care about your process, and want their food hot, on time, and exactly the same as the table next to them ordered. Saturday night. Full cover. Every section firing at once. That's the job. Passion gets you through the door. Consistency keeps you employed. Fast hands don't mean a sharp mind. Another one I see constantly — cooks who move like they're on fire but leave chaos behind them. Mis-labelled containers. Prep done in the wrong order. A station that looks like a war zone by 7pm. Speed matters, but speed...

NZ Has World-Class Food — Just Not For Us

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 I've worked alongside some exceptional chefs in New Zealand — people who've cooked in Michelin-starred kitchens across Europe and Asia. And almost without fail, when they first arrive here, they say the same thing. "You're an island nation. The seafood must be incredible." Then they cook their first service. And the disappointment is real. The Island Nation Paradox New Zealand sits in the middle of some of the world's most pristine ocean. By every logical assumption, we should have extraordinary seafood. The reality? Our fish counters are underwhelming, variety is limited, and what's available is expensive for what it is. It's not just seafood. New Zealand produces some of the finest grass-fed beef and lamb on the planet — product commanding premium prices in Tokyo, London, and Dubai. But local chefs are often left with second-grade cuts, inconsistent supply, and prices that don't match the quality. Dairy tells the same story. We're the world...